Client Reviews - Hear Well Be Well | Life Sounds Good

I was struggling with a build up of ear wax.

I feel overall much better, now that my ears are clear of excess earwax

Excellent service, very comfortable office and knowledgeable staff!

Hearing others

more comfortable in conversations with people

I have always been treated professionally and friendly.

Tom was not hearing the TV or conversation when more than two people were present.

It's been easier for Tom to hear the TV and to join into conversations with visitors.

We have experienced excellent service from Carrie and Kadanna at the Exeter site of Hear Well be Well. They are patient, innovative and good-natured. We give them the highest rating possible. Thanks for your help ladies. Tom thinks you are great.

I have quite a large loss, which happened mainly when I was young but has grown worse from chronic sinusitis over the years.

Hear well, be well determines exactly the kind of hearing aid would suit you best for the kind of loss you have and through regular visits fine tunes your aids to suit that loss to your best advantage. This was not the kind of service I got from other hearing aid providers who are mainly interested in selling you an aid, any aid and then really dont want to bother with you again. I live in Chatham, my hear well, be well is in London. Its worth the drive to be serviced there.

I have been wearing hearing aids for more than 30 years due to a hereditary hearing loss and recently purchased a new pair of Starkey aids which are highly innovative and technologically advanced. These new aids provide me with options that are truly unbelievable. Imagine being able to have 27 different languages translated directly into your ear or streaming your favourite movie direct without straining to hear. The new aids are life changing. However, the new technology also comes with a learning curve and for that reason I can’t thank the staff at the Orangeville office and especially Alisha for her patience in guiding me thru the programming and learning curve of my new aids. Whether you opt for basic hearing aids or high tech, I have and will continue to recommend this office to anyone who needs to speak with someone about hearing loss. Their patience and service is second to none. I would recommend now more than ever during this time of Co-vid to pay special attention to the elderly people in your life or anyone you think may be suffering from hearing loss. I can speak from experience when I say that life has become so much more difficult now that as a society, we are required to wear masks during this pandemic. I truly did not know how much I relied on reading lips to support my hearing loss. This revelation has caused me to become more observant and aware of other people that do not already have hearing aids, but obviously struggling with hearing loss and I can see the fear and frustration of those people when they need to interact with check out clerks, bank teller and the general public. It is a very real and serious problem and I would recommend to anyone who has parents or family members struggling with this issue, to make an appointment at Hear Well Be Well in Orangeville and speak to them about your options.

could'nt hear people when they were talking,had to have the tv turned loud

it is a pleasure to be able to joint in on the conversations with out having to have people repeat themselves

service was excellent,look forward to my visits,feel confident if there is a problem i can call them and be well looked after, will recommend them to people

I have attended with my elderly mother to Hear Well in Bracebridge. Ally at the front desk is such a pleasure to deal with. She is so helpful and she is a smiling face, even with a mask ;) when you enter. The audiologist Kirk has been so kind and patient with my mom. He has spent so much time with her to help her understand her hearing problems, her hearing aids and any questions she has. I highly recommend going here if you have any hearing problems. They aim to make you hear well. 😊

Conversation

I hear tv better

Orangeville Ontario Hear Well Be Well gives great service

After years of being exposed to humming generators I suffered a loss of high end frequencies, as well, I had chemo therapy for throat cancer that gave me permanent Tinnitus, after a hearing test at Hear Well Be Well, it was determined that I was a good candidate for hearing aids, and that I would likely have a significant improvement in my hearing. The staff at the Allison location has gone above and beyond to help me through the whole process and continue to do so with minor issues since getting my hearing aids.

The Difference in before and after getting the hearing aids is incredible, the hearing aids I choose has a Tinnitus damping program built in and makes a significant difference when wearing and not wearing the hearing aids, it can take a little time to adjust to the new sound environment but your life quality will substantially improve!

As well, I can't say enough about the staff, their expertise, care, ongoing concern and willingness to help both during the initial process and after care is incredible, just amazing to be part of the Alliston Hear Well Be Well, family clientele... A huge Thank you!

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I had never had my hearing tested before. As an applicant to a police service, it is required to do so and specific tests must be done and submitted. I did a lot of research on where I was going to book my test as there’s a lot of crooked places out there who will give you a run for your money (especially when they know you’re paying out of pocket). I’m so glad that I did my test with Hear Well Be Well. The audiologist was friendly, personable, and extremely thorough throughout the entire process. I have since referred friends who are also applying to be a police officer, to book their hearing test with Hear Well Be Well. 10/10 Highly recommend!

All areas

I hear better now

The new adjustments have made me want to wear my hearing aids again ,better clarity

My 94 year old father’s ear was blocked with wax and he was not hearing at all from either ear despite relatively new hearing aids. John and Kathleen had two lengthy private appointments with him while closed for Covid 19. They took the time to fully diagnose and treat my father, enhancing his hearing beyond what he experienced in the past.

My father is again enjoying conversation and TV, and living safely with renewed hearing.

Yes

I was aware of my loss of hearing and was becoming a social wall flower.

After getting hearing aides and having them personalized for my body, I became me again.

Many thanks to Hear Well Be Well and all they have done for me.

I was recommended to visit the office in Mount Forest after I told a friend that I was having hearing issues for the last month. He said they would do a hearing test and clean my ears if it was needed. I made the appointment and saw Chantel a week later. I couldn't get over how professional Chantel was and how much detailed she went into to explain the process verbally and with visual aids. I was pleased with the outcome of having normal hearing and that the problem was just a wax buildup. I would highly recommend this location as both Chantel was extremely helpful and Melissa at the front desk was very friendly. Thank you for your services.

hearing

can hear better

they are real friendly, and knowledgeable. could talk little slower and facing the client talking.

I was missing out on a lot of sounds that had been familiar to me before. I missed hearing the birds especially. I couldn't even hear the directional signal in my car.

Now I enjoy the sounds of nature when we go for a walk. I can hear the signal in my car as well as hearing voices of my loved ones better.

Justin makes you feel at ease and personally cared for. You're not just a number. From my experience with Justin, you should value him highly.

I was struggling with Hearing anything clear.

the TV is turned down low so it make my wife happy. I can follow conversations better, something i could not do before.

the service with Shannon has been outstanding. She explains everything so clearly . Great experience.

I was having trouble hearing in areas where there were a lot of people talking or music playing.

With my hearing aids I can change the program and lessen the surrounding noises so I can hear the individual better.

I have always been treated well at Hear Well Be Well. As soon as you walk in the door you are made to feel welcome and at ease. Justin is so helpful and very knowledgeable. He is very friendly and truly cares about his clients. He is very patient to explain details of what's going on with my hearing. He is a great asset to your company.

No hearing in right ear could not hear to well in crowded areas

Hear much better

Very friendly and professional

Great facility, knowledgeable, kind caring staff. I would recommend them to friends, family, anyone!

Before my hearing aids, I was not able to participate in the conversation, enjoy tv, plays or movies. It was very socially isolating.

I feel more confident and happy in my social and day to day life now that I am hearing.

From my very first day at Hear. we’ll Be Well, Carol and Elliot made me feel welcome and comfortable. The testing was very thorough and all my questions were answered in a way I could understand.They explained well, the different options in style and price points. The after care and Customer Service are excellent. They worked with me until we were both satisfied with the results. I know that I can contact them at anytime, or come in with any concerns. I feel valued as a customer. I have recommended HWBW to many of my friends.

Listening on the phone and to people speak

I can hear!!

Sharon & Brenda are both very professional and thorough. We were always greeted when we arrived. Our sessions with Sharon was very helpful in fine tuning my hearing aids

I took my mother to the Gravenhurst location and I must say that it was a pleasure dealing with the staff. They were extremely professional and my mother was very relaxed and smiling once she left the office.

My mom can now hear the TV clearly and she said that everything is so much clearer for her.

I would most definitely recommend Hear Well Been Well to anyone that would like their hearing tested and/or need to buy hearing aids.

Before hearing aids I couldn't hear what people were saying especially in a crowd. I had to look directly at them to try to hear what they were saying. My kids kept telling me the TV is really loud and they had to speak very loudly for me to here them.

With my hearing aids I am able to hear better than before but because of my age my hearing has deteriorated somewhat.

I have always experienced professional and very friendly service at Hear Well Be Well first in New Hamburg with the different people working there and now in Wellesley.

Before hearing aids I had difficulty at work being able to hear customers on the phone and also if someone was speaking to me in a low voice of whisper I couldn't hear them.

Now that I have hearing aids I enjoy having a conversation with someone. I can actually hear what they are saying even if their speaking in a low voice. I had no idea what I was missing out on, even the little things like the birds chirping or frogs croaking. Now with my hearing aids I am not missing out and I can turn down the volume on the TV and radio. I had no idea it was so loud before.

I have never been disappointed with the service at Hear Well Be Well. They are very professional and pleasant to deal with. I have always received good service even in an emergency when I didn't have an appointment, I was always looked after right away.

I did not hesitate to award this business a 5 star rating Both my husband and daughter require hearing aids to improve their hearing. The instruments prescribed and the quality of care they have received has been excellent! The staff are very friendly and we have felt they genuinely cared about us as people not just patients.

I have gradually been losing my hearing and Hear Well Be Well has been monitoring it with me for a couple of years. Well now it's time for hearing aids and Elliot has been excellent in helping me understand my hearing loss and what products are available to help. I feel I have a lot of information to help me make the right decision.

Once I have decided which product to choose I will be able to pick up my hearing aid the next day and within a week have my fitted aid ready to go. I can hardly wait!

I am very pleased with the service and care I have received at Hear Well Be Well.

This review is for my mom. She didn't realize how little she could hear, as when we were together it was constantly pardon, sorry I didn't hear that. Finally I suggested to my mom she needs to get her ears checked. She definitely needed hearing aides and it has been the best thing ever. She is so happy that she is hearing things she has not heard for years. She gets along great with them, no problems putting them into her ears, she is rather fast at it. I am so happy that this has worked out well for her and the service we received at Hear Well Be Well has been fantastic. I highly recommend anyone that is unsure if they need hearing aides to have their ears checked as well. I also had my checked and I am not at the stage as of yet, we now have a starting point and I will have them checked yearly. Thank you Justin and Arthur, your the best. Colleen

Before I decided to go to Hear Well Be Well, I found it difficult to follow conversation in a group, and often had trouble hearing my husband and family unless they were close at hand and facing me. Watching television was challenging since I needed the TV volume much higher than anyone else. I also have Tinnitis which is constant and interferes with hearing, sleeping, and concentrating. Once Kirk put the hearing aids in my ears, the tinnitis was definitely quieter. That was a relief!

I have not picked up my hearing aids yet but I am looking forward to being able to follow conversations easier and being less stressed in social situations because I am worried about not being able to understand what's being said.

From the moment I walked into the Huntsville location, Megan and Kirk made me feel comfortable and welcome. Megan explained the paper work in detail. Kirk spent time asking about my hearing issues, and explained in detail each step of the hearing test and what each test showed and meant. He was very patient and answered my questions in a way that was easily understood. Because we are new to the area, and do not have a family doctor, he phoned the local hospital to make sure a doctor in the Emergency Department would be able to sign the form for ADP. He followed up a week after my initial assessment to find out if I had any further questions. Both Megan and Kirk are excellent employees who definitely make clients feel welcome and valued.

My parents our residents in a nursing home. I reached out to Meaford Hear Well Be Well and Shannon- Lee Wilkie look after my needs quickly and compassionately. This initial experience led to booking a hearing appointment for my mother. She since has been fitted with hearing aids every step in the process was exceptional. My mother is doing so well this experience has enhanced her life greatly. The staff at the Meaford Hear Well Be Well are professional, explaining everything clearly so my mother could understand how hearing aids worked.They took the time to make sure she was comfortable using them. We retuned for follow up visits so small adjustments could me made. Our entire family are happy with the results. My mother referred to the staff at the clinic as family. As a caregiver you can’t ask for more than that. Sincerely Cheryl Martin

if I turned my back on those speaking to me, or there were multiple conversations going on, I smiled a lot and pretended I was hearing, too embarrassed to ask someone to repeat after I had asked twice.

On waking now, I put my hearing aids in so I can tune into the sounds of nature once again. It is so wonderful to not ask people to repeat everything

From the moment you walk through the door at Hear Well Be Well you are welcomed with such warmth and caring. I knew I was in the right place, a place I could trust fully. Over five years now as a client they have tested me each year for changes if any and helped with any issues in-between, always welcoming me as part of the Hear Well Be Well family. Thank you Hear Well Be Well. You have changed my hearing. You have changed my life.

Have worn Beltone hearing aids since 2017. They changed my life, being able to be part of a conversation again, and hearing the birds clearly!! Both my wife and myself have been very impressed by Elliott, his knowledge, professional behavior and demeanor. We now schedule appointments only with him, a the London office.

After years of working in often very loud envirnoments, I was finding it difficult to hear basic conversations

being able to talk quietly with people again

From the moment I walked thru the door, I felt relaxed. The staff were very friendly and attentive to my concerns and needs. The testing was thorough and everything was explained to me in clear understandable terms. At no time did I feel pressured to purchase any specific hearing aid. All aids were explained to me and all benefits and drawbacks clearly stated. And followup care has been exceptional.

Before I went toHear Well Be Well I was having problems following a conversation without saying “ what did you say “ a lot of times. The. One that hurt the most was missing my dear wife conversation.

After I had retrained myself hearing with the new hearing aids, I became more active in social event's, my wife and I can’t stop talking. I am very pleased with the professional help I received from Hear Well Be Well. They are there for me anytime I need them.Great staff staff. I wouldn’t hesitate to recommend them.

My experience at HearWell BeWell is like having afternoon tea, relaxing and friendly.

in groups

I can hear in groups as well are at home eatching tv

The staff are knowledgeable, friendly kind and patient I would recommend them to anyone

I was having difficulty hearing conversation when sitting around the table with family, and in a restaurant was almost impossible. I felt left out and frustrated sometimes, and did not want to ask peolpe to repeat themselves all of the time.

I can now hear properly, and feel like one of the group again. It is so nice to really hear what is going on all around you.

The staff in Midland are so professional and helpful. They explain everything to you in a manner that is easy to understand, and they are not pushy when you come to purchase your hearing aids. You get to choose which ones are best suited to you and your budget, and during the set up process they explain what they are doing and why. They are there to help you with any questions or concerns you may have. I would highly recommend them to anyone who has any issues with their hearing.

In late summer of 2015, I experienced a sudden dramatic hearing loss in my left ear. Hear Well, Be Well’s excellent customer care and attention was apparent from the start. Those first hearing evaluations, the hearing aid fittings and the necessary follow ups were all 5 star.

The feeling of isolation from every day conversation was now over!

Today, (November 1, 2019) was a perfect example of the the genuine care and attention extended to me since I became part of their family of very satisfied customers. l phoned the Elora office to make an appointment for my hearing aid that had a sudden malfunction. Krystal, the Office Manager answered and after I had explained the problem she quickly determined the probable cause. Bottom line, she told me that she would make a house call, bring all the required parts and fix the problem herself without my having to walk 4 km to their office in the cold, wet and windy weather. She did just that! Wow, now that’s true Service with a smile! Thank you, Hear Well Be Well!

I

I was a little cynical, expecting a high powered pitch. Not at all! You were prompt. Your reception area is very hospitable. Audiologist Sharon White was friendly, unstinting of her time and obviously very capable. The technology is state of the art. I have had many hearing tests over the years but never one as thorough and impressive as this. I was very impressed. (And also enjoyed the candy and coffee.)

Talking on the phone, In crowds and talking directly to people.

Everything. I can now hear the correct words and sentences and don't have to ask others to repeat what they are saying.

The employees that i worked with at the Gravenhurst office were very knowledgeable and very good at explaining how it all works, and made sure that I was satisfied with the way I am hearing everything now. They were excellent to deal with.

We felt we were struggling to follow conversations in large group settings

It turned out that one of us actually has perfect hearing while the other has minor age related hearing loss.

Danielle explained to us how our ears work, how she would test our hearing, the results and the solutions that make sense for us right now. We had a wonderful experience! Danielle's expertise, care and patience left a very positive impression. We highly recommend to visit Hear Well Be Well Meaford to have your hearing tested or for expert advice.

Hearing people, customer having a conversation with them

Can understand a conversation better.

Very nice people to deal with. Always helpful.

My loss of hearing was so gradual what I wasn’t a wear just how much I couldn’t hear.( Sometimes I leave my hearing aids out and go back to that peaceful place, 😂)

I find it more enjoyable talking with people, now that I hear all of the conversation and not guessing what people are saying.

I have to say, the people I have dealt with are great at there job, every knowledgeable and helpful in explaining how to get the most out of your new hearing aids. PS. Thanks Melissa for all your help.

Struggling to hear people talking to me and listening to the T.V.

My life has changed for the better. At first I was not looking forward to having my hearing tested. I couln't believe that I was having that much trouble hearing. When they put the hearing aid in and I heard things for the first time I was so emotional that I started to cry. It was like hearing for the first time.

The care that I got as a customer is excellent. They really care about you and if you have any questions or need help they are there to help. I would recommend anyone that needs a hearing test to first go to Hear Well Be Well. They are great at what they do.

I had trouble hearing well in crowds, places with background noise and when travelling in a vehicle. Had TV and radio volume high enough to be uncomfortable for others.

I can now participate in conversations in crowds, in noisy areas and in vehicles. Can listen to media at a level comfortable for all.

Everyone is professional, knowledgeable and friendly. Procedures during examination and results were clearly explained. Various styles and cost of aids were discussed. Follow up appointments made to my schedule. I was encouraged to come in/ contact office as often as I needed. I recommend this office to everyone.

in conversation in groups and at work

I feel that i can actually fit into a conversation better

I am very pleased with the overall Treatment That i have Been Given And so Helpful With The Learning Of How To Use My Aid.Always Available To Answer Any Concerns I May Have .I Would Recommend Hear Well Aids and the Pleasant Staff.

The TV used to have to be really loud, and the radio.

Being able to speak on the phone - socializing and dining out with the seniors on Tuesdays.

It used to be poor in the past- like 2 years ago but now it is Excellent!! I get greeted with a smile from Carrie and now my check ups with Barry are pleasant and I feel better about the check ups.

Having problems hearing conversations, Television etc.

I can actually hear everything I could not hear before!!!

I was treated like "family"!!! Wonderful people and they sure know their stuff :)

At my 3 month appointment, infinite care was taken to optimize my hearing. Everyone is so focused on this being a good experience ...and it is! I do not hesitate to recommend Hear Well Be Well to my friends.

Conversations and TV were a struggle

I no longer have to crank up the TV. I also don't have to ask my girlfriend to repeat herself.

Top notch staff, very caring and patient

I was struggling everywhere

I am more relaxed in all situations

It's been great

I couldn't hear people, always asking for repeats, which drove my wife crazy.

People aren't getting angry at me for asking them to speak up anymore. It's really satisfying that I can hear well again.

The care that I received is excellent. There are things I learned about my ears that I never knew, and the equipment shows everything. It really impressed my wife too.

Before I had my hearing aids I was struggling everywhere

By getting and wearing the hearings aids I feel less stressed

A warm and welcoming environment created by courteous and professional people.

Before I had hearing aids I was having to ask people to repeat themselves and had the TV up loud

With the new hearing aids watching TV is more enjoyable, I can hear things going on around me, conversation with others is easier.

I received excellent service. All my questions were answered and the appointments for follow up care were made at time of each appointment.

I recently visited your Stayner clinic on January 4, 2019. Reason for my visit - 1. annual hearing test and 2. replace both modules in my hearing aids, the right hearing aid had mal-functioned within the warranty period, did not operate. Receptionist, Violet and Audiologist Michaela arranged to correct this problem by returning my hearing aids in a timely manner to the factory repair centre as this situation could not be rectified on site at the clinic. I received my repaired hearing aids with new modules installed at no cost, they were reprogrammed to match my hearing profile, everything is perfect again. Thank You very much for the friendly and efficient service. Your staff at Stayner are terrific, we always share a laugh or two. Mike

Before I had hearing aids I was struggling to hear people talk (eg. Wife and children on the school bus)

It much better - now I can hear people a lot better and I'm hearing all the words when someone speaks to me

The service here is number one the best

person to person, groups & TV

I don't have to ask people to repeat themselves.

I went from feeling very apprehensive to having confidence.

Difficulty hearing some low and more high frequencies

My entire quality of life has improved. I have increased confidence in conversation and daily activities. I enjoy hearing the sounds I've forgotten!

I am totally impressed with both my hearing aids and with the Hear Well Be Well company. Since using HWBW hearing aids from age 44, I now participate with increased confidence in daily conversations and activities. The fact that I often forget I am wearing them sings its own testimonial of the highest quality one could ask for. I would need a few pages to adequately praise this company, but the above standard level of service must be recognized. Hearing aids, thankfully, are going to be a part of my life forever and I actually look forward to my visits at HWBW and the tremendous service they consistently provide. Do yourself a favor and choose NOT to be spending years dealing with subpar service and products offered by others where the technician forgets your name while you are still in the room! You too could someday write, 'Many sincere thanks to Hear Well Be Well for helping to improve my quality of life in ways I never thought possible'.

I had a difficult time talking with friends in person and on the phone

I'm hearing all the words when someone speaks to me

Very professional and understanding

Failure to hear in group situations

I can communicate better with friends and relatives.

Excellent service!

Mostly in crowds

I am not having the issues I had in crowds now.

Didn't take very long to get things started so I could hear better. They always answer any questions I had with everything.

Before I had new hearing aids I was struggling watching the TV and in normal conversations. I struggled in church, with children and also in the car

With the new hearing aids watching TV is more enjoyable, I can hear things going on around me, conversation with others is easier.

It was a good experience. Both the specialist and front staff were very friendly and helpful.

I am an active senior and my hearing was deteriorating and it was very noticeable in a meeting setting.

I realize how much I was missing.

My experience with the staff at Hear Well Be Well in Orangeville has been fantastic. They have helped me with the transition into hearing aids and made it very easy. The staff is exceptionally friendly and explain everything in great detail which is truly appreciated. It has made a major change in my life.

Highly recommend Hear Well Be Well! Very professional, courteous, and caring. Eliot was great. Beltone hearing aids have worked out very well - very pleased. A special thank you to Karen for her friendly and professional assistance.

Before I had new hearing aids I was struggling watching the TV and in normal conversations.

With the new hearing aids watching TV is more enjoyable, I can hear things going on around me, conversation with others is easier.

Everybody in the office was friendly and very helpful. I was attracted to buy my new hearing aids because they were very helpful with problems with my older hearing aids.

Yes, it made it very difficult when there was a lot of noise and people talking at the same time.

I feel confident to be involved with a large group of people without having to worry about missing out on the conversation.

I would highly recommend anyone with a hearing loss to come to Hear Well Be Well. Thank you for giving me my life back!

I was told by many people that I had hearing problems but I didn't think that I did. My Granddaughter gave me a flyer for Hear Well Be Well so I decided to make appointment. The receptionist was so nice to me and was very helpful. The specialist was also helpful, his explantions he gave me was very good. When I got my hearing aids, I notice so many sounds, also heard the birds and the frogs again. Hear Well Be Well has been really helpful and accommodating to me with my hearing aids, everything is so much better,. Thank You

I was having a difficult time following what people were saying. Especially if more than one person was speaking at once.

It has made a great difference knowing what is going on around me. The television is at a much more enjoyable level for those around me. I don,t miss half the story now.

I have received excellent service at Hear Well Be Well, Michele and Harri couldn't be more patient with me. I would definitely recommend them to each and everyone. No matter how small my concerns are they deal politely with me each and every time. I am very satisfied. The cost seemed extravagant in the beginning but the aids have certainly made themselves invaluable. I don't know how I managed without them.

I had my hearing tested when I was 16. The clinic that tested me said I was too young for hearing aids. A few years later I booked an appointment with Hear Well Be Well.

At the age of 20, I could finally hear again and join in on conversations.

The clinic members worked closely along side me to ensure I was getting full potential out of my new hearing aids and that I was satisfied. Hearing has no longer become a job, but a gift!

I would like to thank you for your service regarding my new hearing aids.

You ladies are very congenial, helpful and informative.

The technology has improved over my original pair and I am very satisfied with the outcome. And thanks for the wuerthers!

I met you at the Home Show and my wife and daughter insisted I have a hearing test. I was missing out on a lot but not realizing it.

My family says I talk much quieter and the tv is not turned up as loud. I love listening to the birds.

My Hear Well Be Well experience has been excellent!

I could not pick up soft voices of my friends and family. Was getting tired of having to ask them to repeat themselves. My dad was terribly hard of hearing and wouldn’t do anything about it – I vowed I would know when it was time for me to get aids.

My kids, grandchldren and best friend are happy for me which in turn makes me happy with life. Fun to watch the dial on the tv and on the van radio register much lower numbers than before. Feel comfortable in meetings again because I catch everything (kinda important when one is secretary!!)

Front reception gal is cheerful and bubbly and always ready to help. When we weren’t sure about my coverage she phoned the Insurance Company to find out. Routinely gives me a card for the next appointment rather than having me try to remember. Audiologist was very thorough right from the initial introduction. She explained everything to a “T” and in layman’s language. Showed me how everything works and had me try insertions, cleaning etc myself before I left the office. Because I was going on extensive vacation leave Jess and Lisa altered the scheduled follow-up visits to fit my arrangements. This morning I was talking to a gal at Exercise Class. I asked her something about her hearing aids and she said “wow, you did it after all”. She pulled my hair back and said, “Oh, you’re lucky, you can’t even see your wires and they are so close to your ear – mine stick out and I can’t seem to "get them to fix them”. I had forgotten where she got hers and didn’t ask again. I had asked a lot of gals before I finally went to Hear Well Be Well in Mount Forest. Each were okay with what they had but they were all over the map – Guelph, Listowel, Durham etc. I was strongly advised by a friend to go to a place where she goes in Guelph because they were so much cheaper. I considered all the different companies and places but there was no real way to pick one over another. Finally I decided “dummie, shop at home”. I am so happy that I chose Hear Well Be Well in Mount Forest.

I have been to a couple of places before, that are local here. I went into a little sound room, they answered some questions, I came out and that was it. They said, ‘You need hearing aids.’ I was not given much direction or accuracy of how I was actually doing. It made me feel insecure. Awhile later, I was curious about a new hearing aid office, Hear Well Be Well, and I wanted to see what they had for technology. With the technology at Hear Well Be Well, I could actually see my eardrum on a big-screen TV and could see that there was something going on with my hearing. When I got into the sound booth and everything there was all computerized and all high tech, it was quite a different experience. Once you see something, it is a whole lot better than someone just telling you what is wrong with you. Seeing is believing!

When I first put on my hearing aids and went outside with John, everything was loud and crisp. I can now hear leaves crunch under my feet and birds chirping. Going to Hear Well Be Well is the best thing that ever happened to me!

I have come into this wonderful place called Hear Well Be Well and it has been a life changing experience. I would like to let you know how it came about. I am a senior citizen and I have a family which I love dearly. I discovered I could not hear my family well and that did not please me.

Thinking about it, I finally decided to make the first step. John is the best I have ever met at explaining tests and for just making me feel at home. I had no hesitation after I temporarily tried on the hearing aids.

When I got my hearing aids with their own fittings, I walked out and I couldn’t believe the world around me. Now I hear sounds I have not heard for a long time. Since getting my aids, I have not missed a day of wearing them. That is how comfortable they are and how great they make me feel.

I used to have a hearing problem. Now I don’t have a hearing problem. At one time I think I was down to about 1/3 of what I could hear. Conversations with anyone used to be a problem. Now with these hearing aids… well it goes sort of like this. There is a group of 8-10 of us who go to the coffee shop. Sometimes there are two or three conversations going at one time. When that happened before, I really had no idea what everyone was talking about. Now with Hear Well Be Well’s hearing aids, I can follow the conversations. Not only that, but I can get into the conversations and I can really get into discussions and argue with people again! It’s great! These things are really helping me. It’s like the difference between night and day.

I have had hearing aids before. The first ones didn’t really do much. The second set that I got was not much better. Five years ago was the last time that I had them and they did not work either. But now with this new technology, it’s a totally different story. I ended up at Hear Well Be Well when they opened up an office in Parkhill. The first thing I did was go there to see what they had. Newer technology and yes, they have better technology here than I have ever had before.

I was told by many people that I had a hearing problem but I didn’t think I did. People mentioned to me that I was always saying ‘Huh?’ So when I got the flyer in the mail, I decided to call to book an appointment at Hear Well Be Well. During my appointments I was treated really well, like a person, not a number. The receptionist was so nice to me and helpful. The Specialist did very thorough testing. The explanations he gave me were really detailed so I understood my hearing loss very well. After that, I did not hesitate to buy their hearing aids.

Once I got my hearing aids, I noticed so many new sounds. As an example, I could hear the sounds in my truck again and since I could hear an odd sound in my truck, I saved a lot of money because I caught the truck problem early. I would never have heard it before without my hearing aids. Now my TV volume is turned down and I can hear the birds chirping. I no longer say ‘Huh?’ because I can hear everyone talking to me.

When I have had an issue with my hearing aids, I was helped right away and the problem went away. I am very happy with my hearing aids and the service I get from Hear Well Be Well. I would happily speak to anyone about my great experience.

Before I had hearing aids, I found people would say that my voice was too loud. I was constantly missing things and having to guess what people were saying to me. Often I wouldn’t respond correctly. Eventually I stopped asking people to repeat themselves and would pretend to understand. I would even watch movies with subtitles to keep the volume down.

I decided to get help and wanted to go somewhere that had a good reputation. I did my homework and decided to go to Hear Well Be Well. My appointments went great and I felt the office was a relaxed and easy atmosphere. Everything was very transparent and thoroughly explained.

Now that I am wearing hearing aids I feel on par again. I no longer watch movies with subtitles. The hearing aids are so comfortable that I have even jumped into the shower with them on; I shook them off and they were still just fine. Now that I am hearing well I love to hear the wind blowing, the birds singing and my music sounds GREAT!! This has been a great experience for me. Now I want my Dad to come to Hear Well Be Well.

For many years when I spoke on the phone, I knew I wasn’t hearing well. Yet I ignored the signs. Finally, I went to a local hearing aid office to get tested and I was very disappointed. My hearing test was done very quickly and soon after I was being told to buy hearing aids with no explanations. This did not feel right so I decided not to buy from a place like that.

When I got the Hear Well Be Well flyer I decided to book an appointment. Coming to Hear Well Be Well has totally changed my life and right from the moment I walked in the door. People were so caring. The Specialist did many tests. She then helped me to understand my hearing situation and what the differences in technology meant for my hearing loss. I even got to try hearing aids before I purchased them. The follow-up care has been wonderful as well. My children have really noticed how much better I hear. They are grateful that they don’t have to repeat themselves anymore. The strain of trying to hear has vanished. I hear my grandson talking to me in the back seat of the car. I just hear effortlessly.

I lost my hearing due to pneumonia. I first got hearing aids elsewhere but they didn’t do enough for me. I thought I should be hearing better. It just happened that I stopped by Hear Well Be Well to get my hearing aids checked. I tried their latest technology hearing aids and I could not believe the difference. I could hear so much better. So I bought new hearing aids and it has been a really good experience. Everyone at Hear Well Be Well has been so helpful. With the old hearing aids I couldn’t hear on the phone or the sounds of nature outside. Now I can hear the birds and I can hear so much better on the phone as well. These hearing aids are easy to care for. I am very happy now.

My friends were telling me that I wasn’t hearing properly, and I knew that I was starting to miss things. After awhile I didn’t like going out with friends, I wasn’t wanting to go to parties because I was getting to a point that I wasn’t hearing people. Then I had a friend who went and got hearing aids and she didn’t want to wear them and I didn’t want to feel that way about them. I even have friends now that have no idea I am even wearing them. I now hear things, I now communicate more, and I don’t think I talk as loud anymore.

I was excited to get my hearing tested because I knew that I had a problem and I wanted to solve the problem. I was either going to prove my friends wrong or I was going to say okay I have to do something.

I think that getting the testing done was the smart thing to do; to take care of me. Before getting hearing aids, I wasn’t sure how I was going to handle getting them, I don’t like things in my ears, so I wasn’t sure what they were going to feel like. But I was excited to try and improve my life and if I needed hearing aids to do it, then that’s what was going to happen. Getting my hearing tested was very interesting, I had no idea what was going to happen. I really felt like they have the technology that it was going to take to do the job properly. And while the testing they gave me the chance to give me the time to respond and when I got a little confused they wanted to slow right down and go over it again. I have been very pleased with Hear Well Be Well. I have had a couple problems with one of my hearing aids and I have gone over, and they just look after it. I have never felt unwelcome; they have always been very professional and very helpful. The way in which they go above and beyond just improving your hearing. It’s the after care that I think I like the most from Hear We Be Well.

I have been wearing hearing aids for 6 years, truth be known it should have been much longer. Like many men I failed to heed the pleas of my wife and children. I knew very little about the process of selecting an agent and selected an agent based on referral. I purchased the item recommended and suffered for 5 years with costly service and lack of the device.

When it came time to change I had a plan and visited 5 companies in the area. Two of the companies I dismissed for lack of professionalism, the other three I did a comparison of features, service, and price. My decision to purchase from Hear Well Be Well was based on the agent’s knowledge of hearing problems, the electronic display explaining how they could program the hearing aids for differing noisy situations (ie Church meetings, concerts, quiet gatherings) with a hands-on adjustment by the wearer. I have had occasion to drop into the office for a minor cleaning without any hassle.

I already had a hearing aid in the past and It wasn’t doing what I had wanted. I received your flyer in the mail and that’s what made me come in. When I came in I was quite impressed during the testing process and the explanations while everything was happening.

I was with another hearing aid company and although they would check me out they were not as in-depth as Hear Well Be Well. The specialist I was with explained why I had a hearing loss and where the problem was and showed me the diagrams and it all made sense. It wasn’t just one test or two tests when he put me in the sound booth. Then he put the hearing aids in and suddenly I could hear. I couldn’t hear perfect right away, so what he did was tweak the hearing aids a bit and then I could certainly hear more than I have ever heard before. Clearer. Because it was the clarity that I was missing; the ends of words were what I was missing, and the hearing aids picked that up.

My wife was talking to me and I kept having to ask her to repeat herself, which was starting to bother her. I was never afraid of getting here aids. If you can’t hear you need some help. I have really enjoyed that since I was fitted for my hearing aids Hear Well Be Well has called me several times back since then, so I really believe I am getting the best service from them and what my hearing aids are doing are the best thing. I also love that I can do any adjustments on my phone whenever I need it. If I am in a restaurant or its too loud I can do that whenever I need to do it.

Hearing loss runs in my family and when I noticed I wasn’t hearing well anymore I knew it was time to go in. I received a flyer in the mail advertising a free hearing test, so I thought why not, I should get a test. Before having hearing aids, I had to read lips and watch what people were saying was starting to bother me because my eye sight is getting worse as well. I have had an experience at other hearing aid clinics when my parents had hearing aids and Hear Well Be Well was a lot better, they explained more and were very friendly and polite. It was a much better experience compared to what my parents put up with. I love that I can just turn up one hearing aid when needed and they are small, so you don’t really see them until you are up close and see the tiny tube.

We were both a little reluctant like most people perhaps and had been putting it off and putting it off but were glad we went in and decided to get hearing aids. We are both getting older and we weren’t hearing our grandkids as well as we should be.

Now having hearing aids we are able to have more conversations with each other and that has improved our lives together.

I was having a hard time in large groups and loud parties. Now having hearing aids it has greatly improved my hearing especially when having conversations with my wife.

I thought getting my hearing tested was good because it showed me that I had a problem hearing, but it also told me when my husband went, his was a lot worse than mine. I didn’t think that my loss was that bad and I don’t think my husband Ken did either. But once we had our hearing aids in, we realized we didn’t need to have the TV or radio volume up as loud as we normally would. I think we are treated really well in Meaford and I have been very happy with the service and how well hearing aids have improved our life.

I was working, I was running a press, and I was supposed to have worn hearing protection while I was running it. But I couldn’t because that is how I run the press, by the sound of the press. Throughout the years my hearing has gotten worse and worse. Before having hearing aids my wife was having to repeat herself and kept telling me to go get a test done. My family would get together and they would be talking and I couldn't hear them so I would just get left out of conversations. Now having hearing aids I can run into someone on the street and be able to have a one on one conversation with them. I remember getting in the car after getting my hearing aids and I didn’t know what that noise was and realized it was my turn signal. There is a lot of things that I hear now that I didn’t hear before. My wife says I should have gotten these years ago. Having hearing aids earlier would have even saved me money with going and getting my car fixed. I couldn’t understand him, where as now I could just fix my car myself.

The people at Hear Well Be Well are very good, very understanding, very helpful.

I came in to get my hearing tested because I couldn't hear. I think if you can’t hear you need to get hearing aids. I had no hesitation. I can hear a lot better now having hearing aids, it’s not perfect but it is a lot better. The specialist at Mount Forest Hear Well Be Well location is great! She is just so knowledgeable and I come in now and again to get things straightened out when things don't work properly and she's more than willing to help. The hearing test was really interesting. It was fascinating to see their set up in the booth and the big screen showing everything that is happening and the technology that Hear Well Be Well has.

I recommended my neighbour and I received a gift certificate from that and I really enjoyed it. It was really nice. I went down and bought myself a really expensive bottle of scotch! I thought this was wonderful.

Hear Well Be Well is a great company, the service I have had has been wonderful. I am really impressed.

The major reason I came into get a hearing test was tinnitus and I could tell that I was missing some words and sounds in some conversations. I wasn't worried about any stigmas about getting hearing aids, my concerns were about how they would work, how expensive they would be and if I would actually use them. They are still expensive to purchase but I can definitely hear better and when I wear them significantly my tinnitus isn't as bad. Having my hearing tested was very interesting. I myself am a researcher and I viewed it as someone else doing research on my hearing but also my participation in that. Overall my experience with my hearing aids is really good. I think the technology is awesome. I can listen to my radio on them, I can make phone calls on them; the technology is very advanced. My experiences with the people at Hear Well Be Well have been very positive. I also really appreciate being able to go virtually at any point to get them cleaned, to get new domes put on and the intermittent testing to make sure they are where they should be.