Client Reviews - Hear Well Be Well | Life Sounds Good

Before I had hearing aids I was having to ask people to repeat themselves and had the TV up loud

With the new hearing aids watching TV is more enjoyable, I can hear things going on around me, conversation with others is easier.

I received excellent service. All my questions were answered and the appointments for follow up care were made at time of each appointment.

I recently visited your Stayner clinic on January 4, 2019. Reason for my visit - 1. annual hearing test and 2. replace both modules in my hearing aids, the right hearing aid had mal-functioned within the warranty period, did not operate. Receptionist, Violet and Audiologist Michaela arranged to correct this problem by returning my hearing aids in a timely manner to the factory repair centre as this situation could not be rectified on site at the clinic. I received my repaired hearing aids with new modules installed at no cost, they were reprogrammed to match my hearing profile, everything is perfect again. Thank You very much for the friendly and efficient service. Your staff at Stayner are terrific, we always share a laugh or two. Mike

Before I had hearing aids I was struggling to hear people talk (eg. Wife and children on the school bus)

It much better - now I can hear people a lot better and I'm hearing all the words when someone speaks to me

The service here is number one the best

person to person, groups & TV

I don't have to ask people to repeat themselves.

I went from feeling very apprehensive to having confidence.

Difficulty hearing some low and more high frequencies

My entire quality of life has improved. I have increased confidence in conversation and daily activities. I enjoy hearing the sounds I've forgotten!

I am totally impressed with both my hearing aids and with the Hear Well Be Well company. Since using HWBW hearing aids from age 44, I now participate with increased confidence in daily conversations and activities. The fact that I often forget I am wearing them sings its own testimonial of the highest quality one could ask for. I would need a few pages to adequately praise this company, but the above standard level of service must be recognized. Hearing aids, thankfully, are going to be a part of my life forever and I actually look forward to my visits at HWBW and the tremendous service they consistently provide. Do yourself a favor and choose NOT to be spending years dealing with subpar service and products offered by others where the technician forgets your name while you are still in the room! You too could someday write, 'Many sincere thanks to Hear Well Be Well for helping to improve my quality of life in ways I never thought possible'.

I had a difficult time talking with friends in person and on the phone

I'm hearing all the words when someone speaks to me

Very professional and understanding

Failure to hear in group situations

I can communicate better with friends and relatives.

Excellent service!

Mostly in crowds

I am not having the issues I had in crowds now.

Didn't take very long to get things started so I could hear better. They always answer any questions I had with everything.

Before I had new hearing aids I was struggling watching the TV and in normal conversations. I struggled in church, with children and also in the car

With the new hearing aids watching TV is more enjoyable, I can hear things going on around me, conversation with others is easier.

It was a good experience. Both the specialist and front staff were very friendly and helpful.

I am an active senior and my hearing was deteriorating and it was very noticeable in a meeting setting.

I realize how much I was missing.

My experience with the staff at Hear Well Be Well in Orangeville has been fantastic. They have helped me with the transition into hearing aids and made it very easy. The staff is exceptionally friendly and explain everything in great detail which is truly appreciated. It has made a major change in my life.

Highly recommend Hear Well Be Well! Very professional, courteous, and caring. Eliot was great. Beltone hearing aids have worked out very well - very pleased. A special thank you to Karen for her friendly and professional assistance.

Before I had new hearing aids I was struggling watching the TV and in normal conversations.

With the new hearing aids watching TV is more enjoyable, I can hear things going on around me, conversation with others is easier.

Everybody in the office was friendly and very helpful. I was attracted to buy my new hearing aids because they were very helpful with problems with my older hearing aids.

Yes, it made it very difficult when there was a lot of noise and people talking at the same time.

I feel confident to be involved with a large group of people without having to worry about missing out on the conversation.

I would highly recommend anyone with a hearing loss to come to Hear Well Be Well. Thank you for giving me my life back!

I was told by many people that I had hearing problems but I didn't think that I did. My Granddaughter gave me a flyer for Hear Well Be Well so I decided to make appointment. The receptionist was so nice to me and was very helpful. The specialist was also helpful, his explantions he gave me was very good. When I got my hearing aids, I notice so many sounds, also heard the birds and the frogs again. Hear Well Be Well has been really helpful and accommodating to me with my hearing aids, everything is so much better,. Thank You

I was having a difficult time following what people were saying. Especially if more than one person was speaking at once.

It has made a great difference knowing what is going on around me. The television is at a much more enjoyable level for those around me. I don,t miss half the story now.

I have received excellent service at Hear Well Be Well, Michele and Harri couldn't be more patient with me. I would definitely recommend them to each and everyone. No matter how small my concerns are they deal politely with me each and every time. I am very satisfied. The cost seemed extravagant in the beginning but the aids have certainly made themselves invaluable. I don't know how I managed without them.

I had my hearing tested when I was 16. The clinic that tested me said I was too young for hearing aids. A few years later I booked an appointment with Hear Well Be Well.

At the age of 20, I could finally hear again and join in on conversations.

The clinic members worked closely along side me to ensure I was getting full potential out of my new hearing aids and that I was satisfied. Hearing has no longer become a job, but a gift!

I would like to thank you for your service regarding my new hearing aids.

You ladies are very congenial, helpful and informative.

The technology has improved over my original pair and I am very satisfied with the outcome. And thanks for the wuerthers!

I met you at the Home Show and my wife and daughter insisted I have a hearing test. I was missing out on a lot but not realizing it.

My family says I talk much quieter and the tv is not turned up as loud. I love listening to the birds.

My Hear Well Be Well experience has been excellent!

I could not pick up soft voices of my friends and family. Was getting tired of having to ask them to repeat themselves. My dad was terribly hard of hearing and wouldn’t do anything about it – I vowed I would know when it was time for me to get aids.

My kids, grandchldren and best friend are happy for me which in turn makes me happy with life. Fun to watch the dial on the tv and on the van radio register much lower numbers than before. Feel comfortable in meetings again because I catch everything (kinda important when one is secretary!!)

Front reception gal is cheerful and bubbly and always ready to help. When we weren’t sure about my coverage she phoned the Insurance Company to find out. Routinely gives me a card for the next appointment rather than having me try to remember. Audiologist was very thorough right from the initial introduction. She explained everything to a “T” and in layman’s language. Showed me how everything works and had me try insertions, cleaning etc myself before I left the office. Because I was going on extensive vacation leave Jess and Lisa altered the scheduled follow-up visits to fit my arrangements. This morning I was talking to a gal at Exercise Class. I asked her something about her hearing aids and she said “wow, you did it after all”. She pulled my hair back and said, “Oh, you’re lucky, you can’t even see your wires and they are so close to your ear – mine stick out and I can’t seem to "get them to fix them”. I had forgotten where she got hers and didn’t ask again. I had asked a lot of gals before I finally went to Hear Well Be Well in Mount Forest. Each were okay with what they had but they were all over the map – Guelph, Listowel, Durham etc. I was strongly advised by a friend to go to a place where she goes in Guelph because they were so much cheaper. I considered all the different companies and places but there was no real way to pick one over another. Finally I decided “dummie, shop at home”. I am so happy that I chose Hear Well Be Well in Mount Forest.

I have been to a couple of places before, that are local here. I went into a little sound room, they answered some questions, I came out and that was it. They said, ‘You need hearing aids.’ I was not given much direction or accuracy of how I was actually doing. It made me feel insecure. Awhile later, I was curious about a new hearing aid office, Hear Well Be Well, and I wanted to see what they had for technology. With the technology at Hear Well Be Well, I could actually see my eardrum on a big-screen TV and could see that there was something going on with my hearing. When I got into the sound booth and everything there was all computerized and all high tech, it was quite a different experience. Once you see something, it is a whole lot better than someone just telling you what is wrong with you. Seeing is believing!

When I first put on my hearing aids and went outside with John, everything was loud and crisp. I can now hear leaves crunch under my feet and birds chirping. Going to Hear Well Be Well is the best thing that ever happened to me!

I have come into this wonderful place called Hear Well Be Well and it has been a life changing experience. I would like to let you know how it came about. I am a senior citizen and I have a family which I love dearly. I discovered I could not hear my family well and that did not please me.

Thinking about it, I finally decided to make the first step. John is the best I have ever met at explaining tests and for just making me feel at home. I had no hesitation after I temporarily tried on the hearing aids.

When I got my hearing aids with their own fittings, I walked out and I couldn’t believe the world around me. Now I hear sounds I have not heard for a long time. Since getting my aids, I have not missed a day of wearing them. That is how comfortable they are and how great they make me feel.

I used to have a hearing problem. Now I don’t have a hearing problem. At one time I think I was down to about 1/3 of what I could hear. Conversations with anyone used to be a problem. Now with these hearing aids… well it goes sort of like this. There is a group of 8-10 of us who go to the coffee shop. Sometimes there are two or three conversations going at one time. When that happened before, I really had no idea what everyone was talking about. Now with Hear Well Be Well’s hearing aids, I can follow the conversations. Not only that, but I can get into the conversations and I can really get into discussions and argue with people again! It’s great! These things are really helping me. It’s like the difference between night and day.

I have had hearing aids before. The first ones didn’t really do much. The second set that I got was not much better. Five years ago was the last time that I had them and they did not work either. But now with this new technology, it’s a totally different story. I ended up at Hear Well Be Well when they opened up an office in Parkhill. The first thing I did was go there to see what they had. Newer technology and yes, they have better technology here than I have ever had before.

I was told by many people that I had a hearing problem but I didn’t think I did. People mentioned to me that I was always saying ‘Huh?’ So when I got the flyer in the mail, I decided to call to book an appointment at Hear Well Be Well. During my appointments I was treated really well, like a person, not a number. The receptionist was so nice to me and helpful. The Specialist did very thorough testing. The explanations he gave me were really detailed so I understood my hearing loss very well. After that, I did not hesitate to buy their hearing aids.

Once I got my hearing aids, I noticed so many new sounds. As an example, I could hear the sounds in my truck again and since I could hear an odd sound in my truck, I saved a lot of money because I caught the truck problem early. I would never have heard it before without my hearing aids. Now my TV volume is turned down and I can hear the birds chirping. I no longer say ‘Huh?’ because I can hear everyone talking to me.

When I have had an issue with my hearing aids, I was helped right away and the problem went away. I am very happy with my hearing aids and the service I get from Hear Well Be Well. I would happily speak to anyone about my great experience.

Before I had hearing aids, I found people would say that my voice was too loud. I was constantly missing things and having to guess what people were saying to me. Often I wouldn’t respond correctly. Eventually I stopped asking people to repeat themselves and would pretend to understand. I would even watch movies with subtitles to keep the volume down.

I decided to get help and wanted to go somewhere that had a good reputation. I did my homework and decided to go to Hear Well Be Well. My appointments went great and I felt the office was a relaxed and easy atmosphere. Everything was very transparent and thoroughly explained.

Now that I am wearing hearing aids I feel on par again. I no longer watch movies with subtitles. The hearing aids are so comfortable that I have even jumped into the shower with them on; I shook them off and they were still just fine. Now that I am hearing well I love to hear the wind blowing, the birds singing and my music sounds GREAT!! This has been a great experience for me. Now I want my Dad to come to Hear Well Be Well.

For many years when I spoke on the phone, I knew I wasn’t hearing well. Yet I ignored the signs. Finally, I went to a local hearing aid office to get tested and I was very disappointed. My hearing test was done very quickly and soon after I was being told to buy hearing aids with no explanations. This did not feel right so I decided not to buy from a place like that.

When I got the Hear Well Be Well flyer I decided to book an appointment. Coming to Hear Well Be Well has totally changed my life and right from the moment I walked in the door. People were so caring. The Specialist did many tests. She then helped me to understand my hearing situation and what the differences in technology meant for my hearing loss. I even got to try hearing aids before I purchased them. The follow-up care has been wonderful as well. My children have really noticed how much better I hear. They are grateful that they don’t have to repeat themselves anymore. The strain of trying to hear has vanished. I hear my grandson talking to me in the back seat of the car. I just hear effortlessly.

I lost my hearing due to pneumonia. I first got hearing aids elsewhere but they didn’t do enough for me. I thought I should be hearing better. It just happened that I stopped by Hear Well Be Well to get my hearing aids checked. I tried their latest technology hearing aids and I could not believe the difference. I could hear so much better. So I bought new hearing aids and it has been a really good experience. Everyone at Hear Well Be Well has been so helpful. With the old hearing aids I couldn’t hear on the phone or the sounds of nature outside. Now I can hear the birds and I can hear so much better on the phone as well. These hearing aids are easy to care for. I am very happy now.

My friends were telling me that I wasn’t hearing properly, and I knew that I was starting to miss things. After awhile I didn’t like going out with friends, I wasn’t wanting to go to parties because I was getting to a point that I wasn’t hearing people. Then I had a friend who went and got hearing aids and she didn’t want to wear them and I didn’t want to feel that way about them. I even have friends now that have no idea I am even wearing them. I now hear things, I now communicate more, and I don’t think I talk as loud anymore.

I was excited to get my hearing tested because I knew that I had a problem and I wanted to solve the problem. I was either going to prove my friends wrong or I was going to say okay I have to do something.

I think that getting the testing done was the smart thing to do; to take care of me. Before getting hearing aids, I wasn’t sure how I was going to handle getting them, I don’t like things in my ears, so I wasn’t sure what they were going to feel like. But I was excited to try and improve my life and if I needed hearing aids to do it, then that’s what was going to happen. Getting my hearing tested was very interesting, I had no idea what was going to happen. I really felt like they have the technology that it was going to take to do the job properly. And while the testing they gave me the chance to give me the time to respond and when I got a little confused they wanted to slow right down and go over it again. I have been very pleased with Hear Well Be Well. I have had a couple problems with one of my hearing aids and I have gone over, and they just look after it. I have never felt unwelcome; they have always been very professional and very helpful. The way in which they go above and beyond just improving your hearing. It’s the after care that I think I like the most from Hear We Be Well.

I have been wearing hearing aids for 6 years, truth be known it should have been much longer. Like many men I failed to heed the pleas of my wife and children. I knew very little about the process of selecting an agent and selected an agent based on referral. I purchased the item recommended and suffered for 5 years with costly service and lack of the device.

When it came time to change I had a plan and visited 5 companies in the area. Two of the companies I dismissed for lack of professionalism, the other three I did a comparison of features, service, and price. My decision to purchase from Hear Well Be Well was based on the agent’s knowledge of hearing problems, the electronic display explaining how they could program the hearing aids for differing noisy situations (ie Church meetings, concerts, quiet gatherings) with a hands-on adjustment by the wearer. I have had occasion to drop into the office for a minor cleaning without any hassle.

I already had a hearing aid in the past and It wasn’t doing what I had wanted. I received your flyer in the mail and that’s what made me come in. When I came in I was quite impressed during the testing process and the explanations while everything was happening.

I was with another hearing aid company and although they would check me out they were not as in-depth as Hear Well Be Well. The specialist I was with explained why I had a hearing loss and where the problem was and showed me the diagrams and it all made sense. It wasn’t just one test or two tests when he put me in the sound booth. Then he put the hearing aids in and suddenly I could hear. I couldn’t hear perfect right away, so what he did was tweak the hearing aids a bit and then I could certainly hear more than I have ever heard before. Clearer. Because it was the clarity that I was missing; the ends of words were what I was missing, and the hearing aids picked that up.

My wife was talking to me and I kept having to ask her to repeat herself, which was starting to bother her. I was never afraid of getting here aids. If you can’t hear you need some help. I have really enjoyed that since I was fitted for my hearing aids Hear Well Be Well has called me several times back since then, so I really believe I am getting the best service from them and what my hearing aids are doing are the best thing. I also love that I can do any adjustments on my phone whenever I need it. If I am in a restaurant or its too loud I can do that whenever I need to do it.

Hearing loss runs in my family and when I noticed I wasn’t hearing well anymore I knew it was time to go in. I received a flyer in the mail advertising a free hearing test, so I thought why not, I should get a test. Before having hearing aids, I had to read lips and watch what people were saying was starting to bother me because my eye sight is getting worse as well. I have had an experience at other hearing aid clinics when my parents had hearing aids and Hear Well Be Well was a lot better, they explained more and were very friendly and polite. It was a much better experience compared to what my parents put up with. I love that I can just turn up one hearing aid when needed and they are small, so you don’t really see them until you are up close and see the tiny tube.

We were both a little reluctant like most people perhaps and had been putting it off and putting it off but were glad we went in and decided to get hearing aids. We are both getting older and we weren’t hearing our grandkids as well as we should be.

Now having hearing aids we are able to have more conversations with each other and that has improved our lives together.

I was having a hard time in large groups and loud parties. Now having hearing aids it has greatly improved my hearing especially when having conversations with my wife.

I thought getting my hearing tested was good because it showed me that I had a problem hearing, but it also told me when my husband went, his was a lot worse than mine. I didn’t think that my loss was that bad and I don’t think my husband Ken did either. But once we had our hearing aids in, we realized we didn’t need to have the TV or radio volume up as loud as we normally would. I think we are treated really well in Meaford and I have been very happy with the service and how well hearing aids have improved our life.

My husband has been asking me for quite awhile to get my hearing tested and we received the Hear Well Be Well flyer in the mail and have noticed myself that it was getting a little worse and I thought I have nothing to lose so I decided to come in. After I was tested, I realized how much I was missing and made the decision to get hearing aids. I really didn't think having a hearing loss had made a difference in my life, but the first thing that happened after getting my hearing aids was my husband and I were going up the elevator in our apartment and I heard this noise and I said "what's that noise" and my husband looks at me and he said "it makes that at every floor" but I have never ever heard it before. I really enjoy having my hearing aids connect to my phone through an app. I am still learning about it and it has its benefit when I am out and I can adjust my hearing aids remotely. I have absolutely nothing to complain about the Hear Well Be Well staff. They are excellent, very helpful and very friendly!

I was working, I was running a press, and I was supposed to have worn hearing protection while I was running it. But I couldn’t because that is how I run the press, by the sound of the press. Throughout the years my hearing has gotten worse and worse. Before having hearing aids my wife was having to repeat herself and kept telling me to go get a test done. My family would get together and they would be talking and I couldn't hear them so I would just get left out of conversations. Now having hearing aids I can run into someone on the street and be able to have a one on one conversation with them. I remember getting in the car after getting my hearing aids and I didn’t know what that noise was and realized it was my turn signal. There is a lot of things that I hear now that I didn’t hear before. My wife says I should have gotten these years ago. Having hearing aids earlier would have even saved me money with going and getting my car fixed. I couldn’t understand him, where as now I could just fix my car myself.

The people at Hear Well Be Well are very good, very understanding, very helpful.

I came in to get my hearing tested because I couldn't hear. I think if you can’t hear you need to get hearing aids. I had no hesitation. I can hear a lot better now having hearing aids, it’s not perfect but it is a lot better. The specialist at Mount Forest Hear Well Be Well location is great! She is just so knowledgeable and I come in now and again to get things straightened out when things don't work properly and she's more than willing to help. The hearing test was really interesting. It was fascinating to see their set up in the booth and the big screen showing everything that is happening and the technology that Hear Well Be Well has.

I recommended my neighbour and I received a gift certificate from that and I really enjoyed it. It was really nice. I went down and bought myself a really expensive bottle of scotch! I thought this was wonderful.

Hear Well Be Well is a great company, the service I have had has been wonderful. I am really impressed.

The major reason I came into get a hearing test was tinnitus and I could tell that I was missing some words and sounds in some conversations. I wasn't worried about any stigmas about getting hearing aids, my concerns were about how they would work, how expensive they would be and if I would actually use them. They are still expensive to purchase but I can definitely hear better and when I wear them significantly my tinnitus isn't as bad. Having my hearing tested was very interesting. I myself am a researcher and I viewed it as someone else doing research on my hearing but also my participation in that. Overall my experience with my hearing aids is really good. I think the technology is awesome. I can listen to my radio on them, I can make phone calls on them; the technology is very advanced. My experiences with the people at Hear Well Be Well have been very positive. I also really appreciate being able to go virtually at any point to get them cleaned, to get new domes put on and the intermittent testing to make sure they are where they should be.